Forever New delivers timeless fashion collections that give women the confidence to feel beautiful in every moment.

Terms and Conditions

• Please allow 24 hours for card to be activated.
• Redeemable on merchandise (excluding gift card purchases) at Forever New stores in Australia or online at forevernew.com.au
• This card is not redeemable for cash, not refundable, not re-loadable and is not a negotiable instrument.
• No change given.
• Unused balance will not be refunded after card expiry.
• This card should be treated like cash.
• Lost, stolen or damaged cards will not be refunded or replaced.
• Not valid in department stores or any other website.
• Gift card has no value until activated.
• Check card balance in-store or call 1300 720 687 (weekdays).
• This card is valid for 3 years from date of purchase
• For more Terms and Conditions: https://www.forevernew.com.au/gift-cards-policy

Open your gift card link

1. To redeem your gift card online, enter the card number and PIN during checkout. 
2. To redeem your gift card in-store, scan the barcode and enter the PIN.

To view your gift card balance, please select one of the following options:

• When purchasing online you can view your gift card balance at the checkout
• When logged into your My Account, you can check your gift card status and balance
• In store
• Contact our customer service team on 1300 720 687 Monday - Friday (9am - 5pm AEST/AEDT)