These items are not eligible for Cashback:

• Vodafone TV or Accessories, including Apple Watches and tablets
• Upgrades, recharges and rate-plan changes
• Prepaid 365 Plus plan
• Prepaid SIMs with multiple pre-loaded recharges
• Any other plan not listed in the schedule on this page
• All other plans, products, add-ons, and recharges

We calculate Cashback based on the purchase price, excluding:

• Fees
• Taxes
• Shipping and delivery fees

This Cashback deal is not valid together with:

• Any Gift Card, Voucher or store credit purchase
• Other store deals unless otherwise stated
• Other loyalty programmes unless otherwise stated
• Vouchers or Promo codes not featured on our platform

Any exceptions will be at the store's discretion.

Cashback tracking

• Cashback is available only if you visit the Vodafone Mobile website via our platform.
• Vodafone Mobile can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
• Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

• Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

General disclaimers

• Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system will be banned and Cashback forfeited. ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
• Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

• Always return to this platform and click through to Vodafone Mobile for every new transaction. Make sure the link on our platform is the last link you use to visit the Vodafone Mobile website.
• Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
• For Vodafone Mobile, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
• If you encounter payment errors during your purchase, you should re-start your visit to the Vodafone Mobile website from this platform to ensure that your Cashback continues to be tracked.

• Cashback is only for new Vodafone customers. Activate the SIM card within 30 days of purchase.
• Existing Vodafone customers will receive cashback only on Additional Fixed Services for home internet.
• Cashback is not eligible when used in conjunction with staff or student discounts.
• Cashback is paid on the purchase price for Prepaid SIM cards.
• Cashback paid is on the percentage of the first month's rate plan value for postpaid plans.
• Cashback is paid once per order/transaction, regardless of the number of plans purchased on that order.
• Postpaid cards - SIM must remain active for 90 days after activation.
• Cashback will not be paid for cancelled SIM cards.