These items are not eligible for Cashback:

• Unsubmitted surveys

We calculate Cashback based on the purchase price, excluding:

• Fees
• Taxes
• Service charges
• Shipping and delivery fees

This Cashback deal is not valid together with:

• Promos or Vouchers not featured on ShopBack

Any exceptions will be at the store's discretion.

Cashback tracking

• Cashback is available only if you visit the Survey Wall website via our platform.
• Survey Wall can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
• Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

• Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

General disclaimers

• Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system will be banned and Cashback forfeited. ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
• Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

• Always return to this platform and click through to Survey Wall for every new transaction. Make sure the link on our platform is the last link you use to visit the Survey Wall website.
• Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
• For Survey Wall, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
• If you encounter payment errors during your purchase, you should re-start your visit to the Survey Wall website from this platform to ensure that your Cashback continues to be tracked.

• Please complete Welcome Survey and all other survey questions in one seating to ensure that the cashback is tracked. All points awarded are solely under Survey Wall’s discretion.
• Please input your real age and select your gender identical when you are registering information.
• Please visit Survey Wall frequently and respond as soon as possible when you receive the survey invitation, chances of participating surveys are on first come first serve basis.
• 5p = 5 points. For each point, you will get $0.005 to $0.01. Some surveys award a range of points, e.g. 5p~10p.