Cashback exclusions

These items are not eligible for Cashback:

  • Gourmet Recipes, Dinner to Lunch or add-ons

We calculate Cashback based on the purchase price, excluding:

  • Fees
  • Taxes
  • Shipping and delivery fees
  • Any amounts paid using store credit redemption

This Cashback deal is not valid together with:

  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Vouchers or Promo codes not featured on ShopBack

Any exceptions will be at the store's discretion.

If you use a Gift Card, Voucher, Promo or store credit to pay for purchase, the value of the Voucher or Promo will not qualify for Cashback. The balance you pay will still be eligible. If the balance is $0, you'll not earn Cashback on the purchase.

Special notes from store

  • Cashback is not applicable for purchases made via the HelloFresh app.
  • Cashback is payable to new customers and past customers who cancelled their account at least 6 months ago.
  • Valid on Classic, Family & Veggie Boxes only.
  • Cashback orders are invalid for a customer who sets up multiple accounts. Transactions made through duplicate accounts will be reversed immediately.
  • Cashback for Box2 and Box3 will be tracked in 7 days.